@Namrata
I have mentioned this several times to the WIZIQ team. I believe the students need their own forum. And they should be encouraged to complain. This is, I believe, the first step in giving them a voice. It is kind like me talking with my daughter, she needs to vent first. I do not need to give an answer just listen and validate. I think that if we opened a "student lounge" it would be hard to just let their complaining stand without "fixing" the problem or their attitude. As soon as we correct their view they will tend to quit posting their opinions.
The only participants that should challenge their paradigm would be fellow students. Then they would have a voice and their feelings would have equal merit in a given conversation.
Or, I could be entirely wrong and someone else could have a better idea;-)